How to Claim Tennessee (TN)
Lottery Prizes
Claim a Tennessee Lottery prize under $600 at any retailer, a district office or the Nashville Headquarters & Claim Center, $600 to $199,999 at a district office or the Nashville Headquarters & Claim Center and $200,000 or more at the Nashville Headquarters & Claim Center, within 180 days of the drawing. Prizes up to $199,999 can be claimed by mail.
Where to Claim Your Tennessee Lottery Prize
Won? You have 180 days to cash it in.
Where to Cash a Winning Ticket
Where you can cash a Tennessee Lottery prize depends on how much it is.
- Under $600Signed ticket at a store
- Any lottery retailer
- Any district office
- Nashville Headquarters & Claim Center
- By mail
- $600–$199,999Claim form and ID
- Any district office
- Nashville Headquarters & Claim Center
- By mail
- $200K+Claim form and ID
- Nashville Headquarters & Claim Center
Good to Know
Claim deadline
180 days after the drawing
Take a jackpot's cash option within 60 days of claiming the prize.
When you're paid
Retailers pay prizes under $600 on the spot.
Claim by mail
Up to $199,999
Tennessee Education Lottery Corporation, P.O. Box 290636, Nashville, TN 37229-0636
Can you stay anonymous?
Not by law
A winner's name, city, county and state, and the amount won, are public records the lottery can release.
Tennessee Lottery Claim Forms
From $600, bring your signed ticket, ID and a completed claim form.
Full checklist (7 items)
- The original winning ticket, signed on the back. Copies aren't accepted
- For a prize of $600 or more, a completed and signed claim form
- A valid ID, such as a state driver's license or ID card, a voter registration card, a military ID, a passport or an alien registration card
- Proof of your Social Security number on a computer-printed document showing your name and all nine digits, such as your Social Security card, a pay stub or a tax form
- For a group, IRS Form 5754 listing everyone who shares the prize
- For a corporation, partnership, trust or estate, its federal employer ID number and documents showing who can claim for it
- For a prize over $200,000 paid by bank transfer, a voided check or deposit slip, or a letter from your bank
Tennessee Lottery District Offices
Bring your ticket, claim form and ID.
Nashville Headquarters & Claim Center
26 Century Boulevard, Nashville, TN 37214Walk-ins welcomeHours: Mon–Fri, 9:00 AM–4:00 PMPhone: 615-324-6500Knoxville District Office
Cedar Springs Shopping Center, 9298 Kingston Pike, Knoxville, TN 37922Walk-ins welcomeHours: Mon–Fri, 9:00 AM–4:00 PMPhone: 865-251-1900Chattanooga District Office
2020 Gunbarrel Road, Suite 106, Chattanooga, TN 37421Walk-ins welcomeHours: Mon–Fri, 9:00 AM–4:00 PMPhone: 423-308-3610Memphis District Office
Chiles Plaza, 7424 U.S. Highway 64, Suite 104, Memphis, TN 38133Walk-ins welcomeHours: Mon–Fri, 9:00 AM–4:00 PMPhone: 901-322-8520
More Claim Rules
- Prizes of $200,000 or more
- Prizes of $200,000 or more must be claimed at the Nashville Headquarters & Claim Center. Prizes over $200,000 can be paid by bank transfer: bring a voided check or deposit slip, or a letter from your bank with the account's name and number and the bank's routing number.
- Debts owed to the state
- Before paying a prize of $600 or more, the lottery takes out any debt over $100 owed to the state, such as to the Department of Revenue, child support, public benefits, TennCare or education assistance.
- Group winners
- The lottery issues one check for a prize, to one person or to one corporation, partnership, trust or estate. A group sharing a prize names one claimant and brings IRS Form 5754 listing everyone, and each member is subject to withholding, debt setoff and the ID requirements.
- Winners' names
- A winner's name, city, county and state, and the amount won, are public records the lottery can release. It doesn't release a winner's street address or phone number.
- When you can cash a prize
- Tennessee Cash and Daily Tennessee Jackpot prizes can be cashed from 5 a.m. CT the day after the drawing. A Quick Cash prize can be cashed as soon as the ticket prints.
- Advance Play tickets
- If you cash a ticket that still has drawings left, the retailer prints an exchange ticket for the rest. Make sure you get it before you leave the store.
- Claiming by mail
- Sign the ticket and mail the original, with a claim form and copies of your ID and proof of Social Security number for a prize of $600 or more. For a smaller prize, include your name and contact details. Registered mail is encouraged: the lottery isn't responsible for tickets lost in the mail.
- Prizes won in the TN iLottery app
- Powerball, Mega Millions, Cash 3, Cash 4 and KENO To Go can also be bought in the TN iLottery app. Prizes under $600 won there go straight into your account. For $600 or more, take a photo ID, proof of your Social Security number and a claim form to a district office: there's no ticket to bring.
Reviewed by Bishop Woosley, former Director of the Arkansas Scholarship Lottery and NASPL President.
More Tennessee Lottery Help
Check your numbers, the best scratch-offs, and claiming in other states.
Check your numbers
Frequently Asked Questions
Answers about the Tennessee Lottery
Where can I claim lottery winnings in Tennessee?
Under $600: Any lottery retailer, any district office, Nashville Headquarters & Claim Center or by mail. $600 to $199,999: Any district office, Nashville Headquarters & Claim Center or by mail. $200,000 or more: Nashville Headquarters & Claim Center.
Where can I cash a $1,000 lottery ticket in Tennessee?
Not at a store: Tennessee Lottery retailers pay prizes up to $599. $600 to $199,999: Any district office, Nashville Headquarters & Claim Center or by mail.
Where are the Tennessee Lottery district offices?
Nashville Headquarters & Claim Center, 26 Century Boulevard, Nashville; Knoxville District Office, Cedar Springs Shopping Center, 9298 Kingston Pike, Knoxville; Chattanooga District Office, 2020 Gunbarrel Road, Suite 106, Chattanooga; Memphis District Office, Chiles Plaza, 7424 U.S. Highway 64, Suite 104, Memphis.
What time can you cash lottery tickets in Tennessee?
Any Tennessee Lottery retailer cashes prizes up to $599 whenever it's open. The Tennessee Lottery district offices are open Mon–Fri, 9:00 AM–4:00 PM.
What should I do if I win the Tennessee Lottery?
Sign your ticket and keep it safe, then claim it within 180 days of the drawing. Under $600: Any lottery retailer, any district office, Nashville Headquarters & Claim Center or by mail. $600 to $199,999: Any district office, Nashville Headquarters & Claim Center or by mail. $200,000 or more: Nashville Headquarters & Claim Center. From $600, bring your signed ticket, ID and a completed claim form.
How long do you have to claim a Tennessee Lottery prize?
180 days after the drawing. A jackpot's cash option must be chosen within 60 days of claiming the prize.
Do Tennessee Lottery tickets expire?
Yes. A winning ticket must be claimed within 180 days of the drawing, or the prize can no longer be paid.
What do I need to claim a Tennessee Lottery prize?
At a store, a prize up to $599 needs just the signed ticket. From $600: The original winning ticket, signed on the back. Copies aren't accepted; For a prize of $600 or more, a completed and signed claim form; A valid ID, such as a state driver's license or ID card, a voter registration card, a military ID, a passport or an alien registration card; Proof of your Social Security number on a computer-printed document showing your name and all nine digits, such as your Social Security card, a pay stub or a tax form; For a group, IRS Form 5754 listing everyone who shares the prize; For a corporation, partnership, trust or estate, its federal employer ID number and documents showing who can claim for it; For a prize over $200,000 paid by bank transfer, a voided check or deposit slip, or a letter from your bank.
Do I need an appointment at a Tennessee Lottery district office?
No. District Offices take walk-ins during office hours.
Can I claim a Tennessee Lottery prize by mail?
Yes, prizes up to $199,999. Mail the signed ticket, with any copies the Tennessee Lottery asks for, to Tennessee Education Lottery Corporation, P.O. Box 290636, Nashville, TN 37229-0636. Prizes from $600 also need a completed claim form.
How long does it take to get Tennessee Lottery winnings?
Retailers pay prizes under $600 on the spot. The lottery publishes no time for larger claims: mailed claims are paid by check to the address on the claim form, and prizes over $200,000 can be paid by bank transfer.
Can you claim lottery winnings anonymously in Tennessee?
Not by law. A winner's name, city, county and state, and the amount won, are public records the lottery can release. It doesn't release a winner's street address or phone number.
Can I claim a Tennessee Lottery prize online?
No. Claim in person or by mail.
What is the Tennessee Lottery phone number?
615-254-4946 for customer service. Nashville Headquarters & Claim Center: 615-324-6500.
Where is Tennessee Lottery headquarters?
The Nashville Headquarters & Claim Center is at 26 Century Boulevard, Nashville, TN 37214, open Mon–Fri, 9:00 AM–4:00 PM. Call 615-324-6500.
Are lottery winnings taxed in Tennessee?
Tennessee doesn't tax lottery winnings, but federal income tax applies. 24% federal tax is withheld from prizes over $5,000.
Still have questions? Email our support team
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