How to Claim Georgia (GA)
    Lottery Prizes

    Claim a Georgia Lottery prize $600 or less at any retailer, a district office or Georgia Lottery Headquarters in Atlanta, over $600 to $25,000 at an airport claim kiosk, a district office or Georgia Lottery Headquarters in Atlanta and over $25,000 at a district office or Georgia Lottery Headquarters in Atlanta, within 180 days of the drawing. Any prize can be claimed by mail.

    Where to Cash a Winning Ticket

    Where you can cash a Georgia Lottery prize depends on how much it is.

    1. Up to $600
      Signed ticket at a store
      • Any lottery retailer
      • Any district office
      • Georgia Lottery Headquarters
      • By mail
    2. $601–$25K
      Claim form and ID
      • Any airport claim kiosk
      • Any district office
      • Georgia Lottery Headquarters by appointment
      • By mail
    3. Over $25K
      Claim form and ID
      • Any district office
      • Georgia Lottery Headquarters by appointment
      • By mail
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    Good to Know

    Claim deadline 

    180 days after the drawing

    Take a jackpot's cash option within 60 days of claiming the prize.

    When you're paid 

    Prizes from $601 to $249,999 claimed at headquarters or a district office are usually paid the same day, as are prizes up to $25,000 at the airport kiosks.

    Claim by mail 

    Any prize

    Georgia Lottery Corporation, P.O. Box 56966, Atlanta, GA 30343

    Taxes on winnings 

    24% federal withheld over $5,000

    4.99% state tax; 4.99% withheld over $5,000. See your take-home

    Can you stay anonymous? 

    Yes, from $250,000

    Georgia Lottery phone number 

    800-425-8259

    Customer service

    Georgia Lottery Claim Forms

    Over $600, bring your signed ticket, ID and a completed claim form.

    Full checklist (5 items)
    • The original winning ticket, signed, with your name and address filled in on the back
    • For a prize over $600, a completed and signed Winner Claim Form, in the name of one person or one legal entity
    • For a prize over $600, a valid government-issued photo ID with your name and signature, current or issued in the last five years, such as a driver's license, state ID card or passport
    • For a prize over $600, proof of your full 9-digit Social Security number in the same name as your ID: your Social Security card, or a document like a W-2
    • If you claim a prize over $600 by mail, copies of your photo ID and Social Security card

    Georgia Lottery District Offices

    Bring your ticket, claim form and ID. Booking an appointment is recommended. Claims for prizes over $600 at Georgia Lottery Headquarters in Atlanta are by appointment.

    • Georgia Lottery Headquarters

      250 Williams Street, Suite 3000, Atlanta, GA 30303Appointment recommended
      Hours: Mon–Fri, 9:00 AM–4:00 PMPhone: 404-215-5000
    • Augusta District Office

      Village at Hereford, 5155 Columbia Road, Suite 103, Grovetown, GA 30813Appointment recommended
      Hours: Mon–Fri, 8:30 AM–5:00 PMPhone: 706-737-1320
    • Columbus District Office

      The Landings at Airport Thruway, 2517 Airport Thruway, Columbus, GA 31904Appointment recommended
      Hours: Mon–Fri, 8:30 AM–5:00 PMPhone: 706-660-2380
    • Dalton District Office

      Market Street Shops of Dalton, 1001 Market Street, Suite 21, Dalton, GA 30720Appointment recommended
      Hours: Mon–Fri, 8:30 AM–5:00 PMPhone: 706-278-3088
    • Duluth District Office

      1680 Executive Drive South, Suite 800, Duluth, GA 30096Appointment recommended
      Hours: Mon–Fri, 8:30 AM–5:00 PMPhone: 770-923-0220
    • Macon District Office

      1693 Bass Road, Suite 120, Macon, GA 31210Appointment recommended
      Hours: Mon–Fri, 8:30 AM–5:00 PMPhone: 478-784-5420
    • Savannah District Office

      101 Little Neck Road, Building 8, Suite E, Savannah, GA 31419Appointment recommended
      Hours: Mon–Fri, 8:30 AM–5:00 PMPhone: 912-920-5100
    • Tifton District Office

      2406 North Tift Avenue, Suite 101, Tifton, GA 31794Appointment recommended
      Hours: Mon–Fri, 8:30 AM–5:00 PMPhone: 229-382-2430

    More Claim Rules

    When you can claim
    Cash Pop, Cash 3, Cash 4 and Georgia FIVE prizes can be claimed right after the drawing. Fantasy 5, Powerball, Mega Millions and Millionaire for Life prizes can be claimed from 5 a.m. the next business day.
    Appointments
    Headquarters, the district offices and the airport kiosks take claims by appointment, booked online, and take walk-ins when there's room. Appointments are seen first.
    Airport claim kiosks
    Lottery kiosks at Hartsfield-Jackson Atlanta International Airport take claims of up to $25,000, Monday to Friday, and usually pay them the same day. Prizes won on plays bought online can't be claimed there.
    Prizes won online
    Prizes up to $600 on plays bought on galottery.com or the Georgia Lottery app are paid into your iHOPE account automatically. For a larger prize you get an email, and you claim it at headquarters or a district office.
    Jackpot payment choice
    Powerball, Mega Millions and Millionaire for Life winners don't choose cash or yearly payments when they buy. They choose within 60 days of filing the claim, and the choice can't be undone.
    Debts owed to the state
    Debts over $100 owed to the state are taken out of prizes: unpaid child support from prizes of $2,500 or more, and Department of Education and Department of Revenue debts, like student loans and state taxes, from prizes of $5,000 or more, counting the prize less the ticket's cost.
    Staying anonymous
    A winner of $250,000 or more can choose on the claim form to keep the win anonymous.
    Group winners
    A prize is claimed in the name of one person or one legal entity, like a corporation, partnership or trust. A group names one member or entity to receive the prize.
    Exchange tickets
    If you cash a winning Multi-Draw ticket before its last drawing, or a Cash Pop or Fantasy 5 Cash Match instant win before its drawing, you get an exchange ticket for the drawings left. Exchange tickets can't be canceled.
    Cash Match prizes
    Fantasy 5 Cash Match prizes can be claimed for 180 days from the first drawing on the ticket.
    Claiming by mail
    Mailed claims take 4 to 6 weeks, and the lottery isn't responsible for tickets lost in the mail. For a prize of $600 or less, fill out the back of the ticket and mail it.

    Reviewed by Bishop Woosley, former Director of the Arkansas Scholarship Lottery and NASPL President.

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    More Georgia Lottery Help

    Check your numbers, the best scratch-offs, and claiming in other states.

    Frequently Asked Questions

    Answers about the Georgia Lottery

    Where can I claim lottery winnings in Georgia?
    $600 or less: Any lottery retailer, any district office, Georgia Lottery Headquarters or by mail. Over $600 to $25,000: Any airport claim kiosk, any district office, Georgia Lottery Headquarters by appointment or by mail. Over $25,000: Any district office, Georgia Lottery Headquarters by appointment or by mail.
    Where can I cash a $1,000 lottery ticket in Georgia?
    Not at a store: Georgia Lottery retailers pay prizes up to $600. Over $600 to $25,000: Any airport claim kiosk, any district office, Georgia Lottery Headquarters by appointment or by mail.
    Where are the Georgia Lottery district offices?
    Georgia Lottery Headquarters, 250 Williams Street, Suite 3000, Atlanta; Augusta District Office, Village at Hereford, 5155 Columbia Road, Suite 103, Grovetown; Columbus District Office, The Landings at Airport Thruway, 2517 Airport Thruway, Columbus; Dalton District Office, Market Street Shops of Dalton, 1001 Market Street, Suite 21, Dalton; Duluth District Office, 1680 Executive Drive South, Suite 800, Duluth; Macon District Office, 1693 Bass Road, Suite 120, Macon; Savannah District Office, 101 Little Neck Road, Building 8, Suite E, Savannah; Tifton District Office, 2406 North Tift Avenue, Suite 101, Tifton.
    What time can you cash lottery tickets in Georgia?
    Any Georgia Lottery retailer cashes prizes up to $600 whenever it's open. The Georgia Lottery district offices are open Mon–Fri, 8:30 AM–5:00 PM, except Georgia Lottery Headquarters, Mon–Fri, 9:00 AM–4:00 PM.
    What should I do if I win the Georgia Lottery?
    Sign your ticket and keep it safe, then claim it within 180 days of the drawing. $600 or less: Any lottery retailer, any district office, Georgia Lottery Headquarters or by mail. Over $600 to $25,000: Any airport claim kiosk, any district office, Georgia Lottery Headquarters by appointment or by mail. Over $25,000: Any district office, Georgia Lottery Headquarters by appointment or by mail. Over $600, bring your signed ticket, ID and a completed claim form.
    How long do you have to claim a Georgia Lottery prize?
    180 days after the drawing. A jackpot's cash option must be chosen within 60 days of claiming the prize.
    Do Georgia Lottery tickets expire?
    Yes. A winning ticket must be claimed within 180 days of the drawing, or the prize can no longer be paid.
    What do I need to claim a Georgia Lottery prize?
    At a store, a prize up to $600 needs just the signed ticket. Over $600: The original winning ticket, signed, with your name and address filled in on the back; For a prize over $600, a completed and signed Winner Claim Form, in the name of one person or one legal entity; For a prize over $600, a valid government-issued photo ID with your name and signature, current or issued in the last five years, such as a driver's license, state ID card or passport; For a prize over $600, proof of your full 9-digit Social Security number in the same name as your ID: your Social Security card, or a document like a W-2; If you claim a prize over $600 by mail, copies of your photo ID and Social Security card.
    Do I need an appointment at a Georgia Lottery district office?
    For prizes over $600, yes: claims at Georgia Lottery Headquarters in Atlanta are by appointment. Otherwise, every district office and Georgia Lottery Headquarters recommend booking one.
    Can I claim a Georgia Lottery prize by mail?
    Yes, any prize. Mail the signed ticket, with any copies the Georgia Lottery asks for, to Georgia Lottery Corporation, P.O. Box 56966, Atlanta, GA 30343. Prizes over $600 also need a completed claim form.
    How long does it take to get Georgia Lottery winnings?
    Prizes from $601 to $249,999 claimed at headquarters or a district office are usually paid the same day, as are prizes up to $25,000 at the airport kiosks. For $250,000 to $499,999, arrive by 4 p.m. to be paid the same day. Prizes of $500,000 or more are paid by direct deposit within 5 to 10 business days. Mailed claims take 4 to 6 weeks.
    Can you claim lottery winnings anonymously in Georgia?
    Yes, for prizes of $250,000 or more. Smaller prizes' winners are public record.
    Can I claim a Georgia Lottery prize online?
    No. Claim in person or by mail.
    What is the Georgia Lottery phone number?
    800-425-8259 for customer service. Georgia Lottery Headquarters: 404-215-5000.
    Where is Georgia Lottery headquarters?
    Georgia Lottery Headquarters is at 250 Williams Street, Suite 3000, Atlanta, GA 30303, open Mon–Fri, 9:00 AM–4:00 PM. Call 404-215-5000.
    Are lottery winnings taxed in Georgia?
    Georgia taxes lottery winnings at 4.99%, and federal income tax applies too. 24% federal and 4.99% state tax are withheld from prizes over $5,000.

    Still have questions? Email our support team

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