How to Claim Massachusetts (MA)
    Lottery Prizes

    Claim a Massachusetts Lottery prize $600 or less at any retailer or a Lottery office, over $600 to $103,000 at a Lottery office and over $103,000 at Dorchester Headquarters, within one year of the drawing. Prizes up to $50,000 can be claimed by mail.

    Where to Cash a Winning Ticket

    Where you can cash a Massachusetts Lottery prize depends on how much it is.

    1. Up to $600
      Signed ticket at a store
      • Any lottery retailer
      • Any Lottery office
      • By mail
    2. $601–$50K
      Claim form and ID
      • Any Lottery office
      • By mail
    3. $50,001–$103K
      Claim form and ID
      • Any Lottery office
    4. Over $103K
      Claim form and ID
      • Dorchester Headquarters
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    Good to Know

    Claim deadline 

    One year after the drawing

    Take a jackpot's cash option within 60 days of the drawing.

    When you're paid 

    Lottery stores pay prizes up to $600 on the spot.

    Claim by mail 

    Up to $50,000

    Massachusetts State Lottery, P.O. Box 859036, Braintree, MA 02185-9036

    Taxes on winnings 

    24% federal withheld over $5,000

    5% state tax; 5% withheld over $600. See your take-home

    Can you stay anonymous? 

    No, winners are public

    Massachusetts Lottery phone number 

    781-849-5555

    Customer service

    Massachusetts Lottery Claim Forms

    Over $600, bring your signed ticket, ID and a completed claim form.

    Full checklist (6 items)
    • The original winning ticket, signed on the back
    • A completed and signed Lottery claim form, for a prize over $600
    • Signed photo ID, such as a driver's license, Mass ID, passport, work ID or military ID
    • Proof of your Social Security number, such as a signed Social Security card, a W-2 or SSA-1099, a pay stub, or a driver's license that shows it
    • By mail, copies of your signed photo ID and proof of Social Security number for a prize of $601 to $50,000, and keep copies of your claim form and both sides of your ticket
    • For a lifetime prize, a certified copy of your birth certificate, unless you take the cash option

    Massachusetts Lottery Offices

    Bring your ticket, claim form and ID.

    • Dorchester Headquarters

      150 Mount Vernon Street, Dorchester, MA 02125-3573
      Hours: Mon–Fri, 8:45 AM–4:30 PMPhone: 781-849-5555
    • Braintree Regional Office

      1515 Washington Street, Braintree, MA 02184
      Hours: Mon–Fri, 8:45 AM–4:30 PMPhone: 781-849-5601
    • Lawrence Regional Office

      Stadium Plaza, 160 Winthrop Avenue, Lawrence, MA 01843
      Hours: Mon–Fri, 8:45 AM–4:30 PMPhone: 978-975-2674
    • New Bedford Regional Office

      200 Theodore Rice Boulevard, New Bedford, MA 02745
      Hours: Mon–Fri, 8:45 AM–4:30 PMPhone: 508-985-9892
    • West Springfield Regional Office

      383 Memorial Avenue, Century Plaza, West Springfield, MA 01089
      Hours: Mon–Fri, 8:45 AM–4:30 PMPhone: 413-781-3880
    • Worcester Regional Office

      135 Gold Star Boulevard, Worcester, MA 01606
      Hours: Mon–Fri, 8:45 AM–4:30 PMPhone: 508-755-7855

    More Claim Rules

    Prizes won online
    Prizes under $601 won on Mass Lottery Online go straight into your player account. Prizes of $601 to $49,999.99 go through the online claim process and are usually in your account within 24 to 48 hours. Prizes of $50,000 or more must be claimed at Lottery headquarters in Dorchester, and can't be claimed by a trust.
    Cashing a ticket in the app
    A store ticket that wins $601 to $5,000 can be cashed in the Mass Lottery app: scan it and the prize is paid to your bank account. The ticket can't have drawings still to come, and prizes from separate drawings can't be added together to reach $601.
    Claiming by trust
    To claim a prize through a trust, contact the Lottery's Legal Department first, at trustclaim@masslottery.com or 617-639-2599.
    Regional office limits
    The Lawrence, New Bedford, West Springfield and Worcester offices don't take claims by a trust, company or corporation, by power of attorney, with a sign-over form, or for an altered or damaged ticket, nor Powerball claims of $100,000 six months or more after the drawing.
    Debts owed to the state
    Past-due child support, unpaid state taxes and other debts owed to the Commonwealth are taken out of a prize before it's paid.
    Public record
    A winner's name, city or town, photo, prize, claim date and game are public record, and the Lottery may photograph winners to publicize their prizes.

    Reviewed by Bishop Woosley, former Director of the Arkansas Scholarship Lottery and NASPL President.

    You can't change the lottery's odds.
    You can pick better scratch-offs.

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    • A free app, built on official Massachusetts Lottery data
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    More Massachusetts Lottery Help

    Check your numbers, the best scratch-offs, and claiming in other states.

    Frequently Asked Questions

    Answers about the Massachusetts Lottery

    Where can I claim lottery winnings in Massachusetts?
    $600 or less: Any lottery retailer, any Lottery office or by mail. Over $600 to $50,000: Any Lottery office or by mail. Over $50,000 to $103,000: Any Lottery office. Over $103,000: Dorchester Headquarters.
    Where can I cash a $1,000 lottery ticket in Massachusetts?
    Not at a store: Massachusetts Lottery retailers pay prizes up to $600. Over $600 to $50,000: Any Lottery office or by mail.
    Where are the Massachusetts Lottery offices?
    Dorchester Headquarters, 150 Mount Vernon Street, Dorchester; Braintree Regional Office, 1515 Washington Street, Braintree; Lawrence Regional Office, Stadium Plaza, 160 Winthrop Avenue, Lawrence; New Bedford Regional Office, 200 Theodore Rice Boulevard, New Bedford; West Springfield Regional Office, 383 Memorial Avenue, Century Plaza, West Springfield; Worcester Regional Office, 135 Gold Star Boulevard, Worcester.
    What time can you cash lottery tickets in Massachusetts?
    Any Massachusetts Lottery retailer cashes prizes up to $600 whenever it's open. The Massachusetts Lottery offices are open Mon–Fri, 8:45 AM–4:30 PM.
    What should I do if I win the Massachusetts Lottery?
    Sign your ticket and keep it safe, then claim it within one year of the drawing. $600 or less: Any lottery retailer, any Lottery office or by mail. Over $600 to $50,000: Any Lottery office or by mail. Over $50,000 to $103,000: Any Lottery office. Over $103,000: Dorchester Headquarters. Over $600, bring your signed ticket, ID and a completed claim form.
    How long do you have to claim a Massachusetts Lottery prize?
    One year after the drawing. A jackpot's cash option must be chosen within 60 days of the drawing.
    Do Massachusetts Lottery tickets expire?
    Yes. A winning ticket must be claimed within one year of the drawing, or the prize can no longer be paid.
    What do I need to claim a Massachusetts Lottery prize?
    At a store, a prize up to $600 needs just the signed ticket. Over $600: The original winning ticket, signed on the back; A completed and signed Lottery claim form, for a prize over $600; Signed photo ID, such as a driver's license, Mass ID, passport, work ID or military ID; Proof of your Social Security number, such as a signed Social Security card, a W-2 or SSA-1099, a pay stub, or a driver's license that shows it; By mail, copies of your signed photo ID and proof of Social Security number for a prize of $601 to $50,000, and keep copies of your claim form and both sides of your ticket; For a lifetime prize, a certified copy of your birth certificate, unless you take the cash option.
    Can I claim a Massachusetts Lottery prize by mail?
    Yes, prizes up to $50,000. Mail the signed ticket, with any copies the Massachusetts Lottery asks for, to Massachusetts State Lottery, P.O. Box 859036, Braintree, MA 02185-9036. Prizes over $600 also need a completed claim form.
    How long does it take to get Massachusetts Lottery winnings?
    Lottery stores pay prizes up to $600 on the spot. Prizes cashed in the app usually reach your bank account in a few days, and at most 5 to 7. Online prizes of $601 to $49,999.99 are usually in your player account within 24 to 48 hours. Mailed claims are paid by check, sent by mail.
    Can you claim lottery winnings anonymously in Massachusetts?
    No. Massachusetts Lottery winners are public record.
    Can I claim a Massachusetts Lottery prize online?
    For some prizes, yes: prizes under $601 won on Mass Lottery Online go straight into your player account. Otherwise, claim in person or by mail.
    What is the Massachusetts Lottery phone number?
    781-849-5555 for customer service.
    Where is Massachusetts Lottery headquarters?
    Dorchester Headquarters is at 150 Mount Vernon Street, Dorchester, MA 02125-3573, open Mon–Fri, 8:45 AM–4:30 PM. Call 781-849-5555.
    Are lottery winnings taxed in Massachusetts?
    Massachusetts taxes lottery winnings at 5%, and federal income tax applies too. 5% state tax is withheld from prizes over $600, plus 24% federal tax from prizes over $5,000.

    Still have questions? Email our support team

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