How to Claim Florida (FL)
    Lottery Prizes

    Claim a Florida Lottery prize under $600 at any retailer or a district office, $600 to $1 million at a district office and over $1 million at Florida Lottery Headquarters in Tallahassee or a district office, within 180 days of the drawing. Any prize can be claimed by mail.

    Where to Cash a Winning Ticket

    Where you can cash a Florida Lottery prize depends on how much it is.

    1. Under $600
      Signed ticket at a store
      • Any lottery retailer
      • Any district office
      • By mail
    2. $600–$1M
      Claim form and ID
      • Any district office
      • Drop box
      • By mail
    3. Over $1M
      Claim form and ID
      • Florida Lottery Headquarters
      • Any district office
      • Drop box
      • By mail
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    Good to Know

    Claim deadline 

    180 days after the drawing

    Take a jackpot's cash option within 60 days of the drawing.

    When you're paid 

    Claims under $250,000 are usually paid the same business day, and larger ones by bank transfer within two business days.

    Claim by mail 

    Any prize

    Florida Lottery, Claims Processing, 250 Marriott Drive, Tallahassee, FL 32399-4027

    Taxes on winnings 

    24% federal withheld over $5,000

    No state tax. See your take-home

    Can you stay anonymous? 

    No, winners are public

    From $250,000, the name stays private for 90 days.

    Florida Lottery phone number 

    850-487-7787

    Customer service

    Florida Lottery Claim Forms

    From $600, bring your signed ticket, ID and a completed claim form.

    Full checklist (7 items)
    • The original winning ticket, with your name filled in on the back
    • A completed and signed Winner Claim Form, or the entity version if a trust, company, partnership, estate or nonprofit is claiming
    • One ID that is current or was issued in the last five years and has a serial or ID number, such as a driver's license, state ID or passport. Send a photocopy if you claim by mail
    • Any claim instructions slip or continuation ticket the retailer printed when it checked your ticket
    • For a group win, IRS Form 5754 listing everyone who shares the prize
    • For an entity, copies of the documents that set it up and a Legal Entity Disclosure Affidavit
    • For a prize over $50,000 paid by Headquarters, a Method of Prize Payment form

    Florida Lottery District Offices

    Bring your ticket, claim form and ID.

    • Florida Lottery Headquarters

      250 Marriott Drive, Tallahassee, FL 32301
      Hours: Mon–Fri, 8:30 AM–4:00 PMPhone: 850-487-7787
    • Fort Myers District Office

      5100 South Cleveland Avenue, Suite 307, Fort Myers, FL 33907Walk-ins welcome
      Hours: Mon–Fri, 8:30 AM–4:00 PMPhone: 239-278-7111
    • Gainesville District Office

      Butler Plaza, 3926 Southwest Archer Road, Gainesville, FL 32608-2342Walk-ins welcome
      Hours: Mon–Fri, 8:30 AM–4:00 PMPhone: 352-334-3880
    • Jacksonville District Office

      8206 Philips Highway, Suite 36, Jacksonville, FL 32256Walk-ins welcome
      Hours: Mon–Fri, 8:30 AM–4:00 PMPhone: 904-448-4760
    • Miami District Office

      14621 Oak Lane, Miami Lakes, FL 33016Walk-ins welcome
      Hours: Mon–Fri, 8:30 AM–4:00 PMPhone: 305-364-3080
    • Orlando District Office

      1241 Semoran Boulevard, Suite 181, Casselberry, FL 32707Walk-ins welcome
      Hours: Mon–Fri, 8:30 AM–4:00 PMPhone: 407-788-2202
    • Pensacola District Office

      6601 North Davis Highway, Suite 54, Pensacola, FL 32504-6301Walk-ins welcome
      Hours: Mon–Fri, 8:00 AM–3:30 PMPhone: 850-484-5020
    • Tallahassee District Office

      250 Marriott Drive, Tallahassee, FL 32301Walk-ins welcome
      Hours: Mon–Fri, 8:30 AM–4:00 PMPhone: 850-487-7799
    • Tampa District Office

      Centerpoint Business Park, 1911 US Highway 301 North, Suite 170, Tampa, FL 33619-2661Walk-ins welcome
      Hours: Mon–Fri, 8:30 AM–4:00 PMPhone: 813-744-6134
    • West Palm Beach District Office

      4360 Forest Hill Boulevard, West Palm Beach, FL 33406Walk-ins welcome
      Hours: Mon–Fri, 8:30 AM–4:00 PMPhone: 561-640-6190

    More Claim Rules

    EZmatch and Double Play
    EZmatch and Double Play prizes are due 180 days after the first drawing date on the ticket.
    Debts owed to the state
    Before paying a prize of $600 or more, the lottery checks for debts owed to the state, like child support or a public assistance overpayment, and pays those out of the prize first.
    Advance Play tickets
    You can claim a prize before an Advance Play ticket's last drawing. The store gives you a continuation ticket for the drawings left, and you need it to claim any later prizes.

    Reviewed by Bishop Woosley, former Director of the Arkansas Scholarship Lottery and NASPL President.

    You can't change the lottery's odds.
    You can pick better scratch-offs.

    The best Florida scratch-offs right now have up to x24.2 better jackpot odds for $50K to $5M+ jackpots.

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    More Florida Lottery Help

    Check your numbers, the best scratch-offs, and claiming in other states.

    Frequently Asked Questions

    Answers about the Florida Lottery

    Where can I claim lottery winnings in Florida?
    Under $600: Any lottery retailer, any district office or by mail. $600 to $1 million: Any district office, drop box or by mail. Over $1 million: Florida Lottery Headquarters, any district office, drop box or by mail.
    Where can I cash a $1,000 lottery ticket in Florida?
    Not at a store: Florida Lottery retailers pay prizes up to $599. $600 to $1 million: Any district office, drop box or by mail.
    Where are the Florida Lottery district offices?
    Florida Lottery Headquarters, 250 Marriott Drive, Tallahassee; Fort Myers District Office, 5100 South Cleveland Avenue, Suite 307, Fort Myers; Gainesville District Office, Butler Plaza, 3926 Southwest Archer Road, Gainesville; Jacksonville District Office, 8206 Philips Highway, Suite 36, Jacksonville; Miami District Office, 14621 Oak Lane, Miami Lakes; Orlando District Office, 1241 Semoran Boulevard, Suite 181, Casselberry; Pensacola District Office, 6601 North Davis Highway, Suite 54, Pensacola; Tallahassee District Office, 250 Marriott Drive, Tallahassee; Tampa District Office, Centerpoint Business Park, 1911 US Highway 301 North, Suite 170, Tampa; West Palm Beach District Office, 4360 Forest Hill Boulevard, West Palm Beach.
    What time can you cash lottery tickets in Florida?
    Any Florida Lottery retailer cashes prizes up to $599 whenever it's open. The Florida Lottery district offices are open Mon–Fri, 8:30 AM–4:00 PM, except the Pensacola District Office, Mon–Fri, 8:00 AM–3:30 PM.
    What should I do if I win the Florida Lottery?
    Sign your ticket and keep it safe, then claim it within 180 days of the drawing. Under $600: Any lottery retailer, any district office or by mail. $600 to $1 million: Any district office, drop box or by mail. Over $1 million: Florida Lottery Headquarters, any district office, drop box or by mail. From $600, bring your signed ticket, ID and a completed claim form.
    How long do you have to claim a Florida Lottery prize?
    180 days after the drawing. A jackpot's cash option must be chosen within 60 days of the drawing.
    Do Florida Lottery tickets expire?
    Yes. A winning ticket must be claimed within 180 days of the drawing, or the prize can no longer be paid.
    What do I need to claim a Florida Lottery prize?
    At a store, a prize up to $599 needs just the signed ticket. From $600: The original winning ticket, with your name filled in on the back; A completed and signed Winner Claim Form, or the entity version if a trust, company, partnership, estate or nonprofit is claiming; One ID that is current or was issued in the last five years and has a serial or ID number, such as a driver's license, state ID or passport. Send a photocopy if you claim by mail; Any claim instructions slip or continuation ticket the retailer printed when it checked your ticket; For a group win, IRS Form 5754 listing everyone who shares the prize; For an entity, copies of the documents that set it up and a Legal Entity Disclosure Affidavit; For a prize over $50,000 paid by Headquarters, a Method of Prize Payment form.
    Do I need an appointment at a Florida Lottery district office?
    Every district office takes walk-ins.
    Can an LLC or trust claim lottery winnings in Florida?
    Yes. A company, trust or other entity claims with the Winner Claim Form - Entity.
    Can I claim a Florida Lottery prize by mail?
    Yes, any prize. Mail the signed ticket, with any copies the Florida Lottery asks for, to Florida Lottery, Claims Processing, 250 Marriott Drive, Tallahassee, FL 32399-4027. Prizes from $600 also need a completed claim form.
    How long does it take to get Florida Lottery winnings?
    Claims under $250,000 are usually paid the same business day, and larger ones by bank transfer within two business days. Mailed claims take about 30 days, and Powerball and Mega Millions jackpots can't be paid until 15 days after the drawing.
    Can you claim lottery winnings anonymously in Florida?
    No. Florida Lottery winners are public record. For prizes of $250,000 or more, the name stays private for 90 days after the claim.
    Can I claim a Florida Lottery prize online?
    No. Claim in person, in a drop box or by mail.
    What is the Florida Lottery phone number?
    850-487-7787 for customer service.
    Where is Florida Lottery headquarters?
    Florida Lottery Headquarters is at 250 Marriott Drive, Tallahassee, FL 32301, open Mon–Fri, 8:30 AM–4:00 PM. Call 850-487-7787.
    Are lottery winnings taxed in Florida?
    Florida doesn't tax lottery winnings, but federal income tax applies. 24% federal tax is withheld from prizes over $5,000.

    Still have questions? Email our support team

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