How to Claim Texas (TX)
Lottery Prizes
Claim a Texas Lottery prize under $600 at any retailer or a claim center, $600 to $5 million at a claim center and over $5 million at Texas Lottery Headquarters (Austin Claim Center), within 180 days of the drawing. Prizes up to $5 million can be claimed by mail.
Where to Claim Your Texas Lottery Prize
Won? You have 180 days to cash it in.
Where to Cash a Winning Ticket
Where you can cash a Texas Lottery prize depends on how much it is.
- Under $600Signed ticket at a store
- Any lottery retailer
- Any claim center
- By mail
- Texas Lottery Headquarters (Austin Claim Center)
- $600–$2.5MClaim form and ID
- Any claim center
- By mail
- Texas Lottery Headquarters (Austin Claim Center)
- $2,500,001–$5MClaim form and ID
- Any claim center
- By mail
- Texas Lottery Headquarters (Austin Claim Center)
- Over $5MClaim form and ID
- Texas Lottery Headquarters (Austin Claim Center)
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Play scratch-offs too?Up to x104 better jackpot odds
For $50K to $5M+ jackpots on the best Texas scratch-offs. ScratchOdds ranks all 76 by today's odds.
For $50K to $5M+ jackpots on the best Texas scratch-offs.
Get the Free AppSee the Best Ones
Good to Know
Claim deadline
180 days after the drawing
When you're paid
Claims at a claim center are paid once the ticket is validated.
Claim by mail
Up to $5 million
Texas Lottery, ATTN: Austin Claim Center, PO Box 16600, Austin, TX 78761-6600
Can you stay anonymous?
Yes, from $1 million
Texas Lottery Claim Forms
From $600, bring your signed ticket, ID and a completed claim form.
Full checklist (5 items)
- The original winning ticket, signed
- A current photo ID, such as a state driver's license or ID card, a U.S. military ID or a passport. A temporary or expired ID, or a birth certificate, works with a second document from the lottery's list
- Proof of your Social Security or tax ID number, such as your Social Security card, a recent pay stub or W-2, in the same name as your ID
- A completed claim form, from a retailer, by request from the lottery, or printed from the Web Claim Form
- For a claim by a trust, partnership or company, its federal employer ID number and the documents that set it up
Texas Lottery Claim Centers
Bring your ticket, claim form and ID.
Texas Lottery Headquarters (Austin Claim Center)
1801 Congress Avenue, Austin, TX 78701Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 512-344-5252Abilene Claim Center
2 Village Drive, Suite 100, Abilene, TX 79606Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 325-698-3926Amarillo Claim Center
Park West Office Centre, 7120 IH-40 West, Suite 110, Amarillo, TX 79106Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 806-353-0478Beaumont Claim Center
6444 Concord Road, Beaumont, TX 77708Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 409-347-0734Corpus Christi Claim Center
4639 Corona, Suite 19, Corpus Christi, TX 78411Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 361-853-4793Dallas Claim Center
8700 N Stemmons Freeway, Suite 140, Dallas, TX 75247Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 214-905-4912El Paso Claim Center
401 East Franklin Avenue, Suite 150, El Paso, TX 79901Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 915-834-4920Fort Worth Claim Center
4040 Fossil Creek Boulevard, Suite 102, Fort Worth, TX 76137Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 817-232-9478Houston Claim Center
13101 Northwest Freeway, Suite 150, Houston, TX 77040Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 713-869-6451Laredo Claim Center
1202 E Del Mar Boulevard, Suite 4, Laredo, TX 78041Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 956-727-8750Lubbock Claim Center
6202 Iola Avenue, Suite 900A, Lubbock, TX 79424Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 806-783-0602McAllen Claim Center
4501 West Business 83, Suite A2, McAllen, TX 78501Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 956-630-2278Odessa Claim Center
4682 E. University, Suite B, Odessa, TX 79762Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 432-550-6340San Antonio Claim Center
4243 E. Piedras Drive, Suite 106, San Antonio, TX 78228Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 210-593-0210Tyler Claim Center
4801 Troup Highway, Suite 603, Tyler, TX 75703Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 903-509-9008Victoria Claim Center
2306 Leary Lane, Suite 400, Victoria, TX 77901Walk-ins welcomeHours: Mon–Fri, 8:00 AM–5:00 PMPhone: 361-573-4185
More Claim Rules
- Cash Value Option
- For Lotto Texas, Powerball and Mega Millions, you choose 30 yearly payments or the Cash Value Option when you buy the ticket, and you can't change it later. A Mega Millions playslip with neither marked is rejected.
- Jackpots and prizes over $5 million
- Prizes over $5 million, every Lotto Texas, Powerball and Mega Millions jackpot, and any prize paid in yearly payments are claimed at Texas Lottery headquarters in Austin. Call 512-344-5252 first to check your ticket and make an appointment.
- Prizes over $2.5 million
- Prizes over $2.5 million and up to $5 million can be claimed only at the Austin, Dallas, Fort Worth, Houston and San Antonio claim centers, or by mail. Smaller prizes can be claimed at any claim center.
- Claiming in the app
- Prizes from $600 to $5,000 can be claimed in the Texas Lottery app: scan the ticket with Check My Ticket, sign in, and the prize is paid to you by Zelle. It's one ticket per claim, and you keep the ticket until you're paid.
- Claiming by mail
- Sign the ticket before you mail it. A prize of $25 or more also needs a claim form with your Social Security or tax ID number. Mailed claims take up to 4 weeks, and you bear the risk if the ticket is lost in the mail.
- Retailers
- Retailers may pay prizes of $599 or less but don't have to. They can pay by check or money order instead of cash, and can't charge a fee for it.
- Debts owed to the state
- Before paying a prize over $600, the lottery checks for debts owed to the state. Delinquent child support is taken out of the prize, and a winner who owes the state another debt or delinquent taxes has the winnings held until it's paid.
- Staying anonymous
- A winner of $1 million or more can choose, when claiming, to keep their name and other identifying details private. If the prize is paid in yearly payments, the lottery can release them 30 days after the claim.
- Group winners
- The lottery pays one claimant per ticket. A group shares a prize by choosing one person to claim it, or by claiming as a trust, partnership or company with a federal employer ID number, whose documents the lottery's legal division reviews first.
- Military deadline extension
- The 180-day claim deadline can be extended for some eligible military personnel. Call 800-375-6886 to ask.
Reviewed by Bishop Woosley, former Director of the Arkansas Scholarship Lottery and NASPL President.
You can't change the lottery's odds.
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More Texas Lottery Help
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Texas Scratch-Offs
Frequently Asked Questions
Answers about the Texas Lottery
Where can I claim lottery winnings in Texas?
Under $600: Any lottery retailer, any claim center, by mail or Texas Lottery Headquarters (Austin Claim Center). $600 to $2.5 million: Any claim center, by mail or Texas Lottery Headquarters (Austin Claim Center). Over $2.5 million to $5 million: Any claim center, by mail or Texas Lottery Headquarters (Austin Claim Center). Over $5 million: Texas Lottery Headquarters (Austin Claim Center).
Where can I cash a $1,000 lottery ticket in Texas?
Not at a store: Texas Lottery retailers pay prizes up to $599. $600 to $2.5 million: Any claim center, by mail or Texas Lottery Headquarters (Austin Claim Center).
Where are the Texas Lottery claim centers?
Texas Lottery Headquarters (Austin Claim Center), 1801 Congress Avenue, Austin; Abilene Claim Center, 2 Village Drive, Suite 100, Abilene; Amarillo Claim Center, Park West Office Centre, 7120 IH-40 West, Suite 110, Amarillo; Beaumont Claim Center, 6444 Concord Road, Beaumont; Corpus Christi Claim Center, 4639 Corona, Suite 19, Corpus Christi; Dallas Claim Center, 8700 N Stemmons Freeway, Suite 140, Dallas; El Paso Claim Center, 401 East Franklin Avenue, Suite 150, El Paso; Fort Worth Claim Center, 4040 Fossil Creek Boulevard, Suite 102, Fort Worth; Houston Claim Center, 13101 Northwest Freeway, Suite 150, Houston; Laredo Claim Center, 1202 E Del Mar Boulevard, Suite 4, Laredo; Lubbock Claim Center, 6202 Iola Avenue, Suite 900A, Lubbock; McAllen Claim Center, 4501 West Business 83, Suite A2, McAllen; Odessa Claim Center, 4682 E. University, Suite B, Odessa; San Antonio Claim Center, 4243 E. Piedras Drive, Suite 106, San Antonio; Tyler Claim Center, 4801 Troup Highway, Suite 603, Tyler; Victoria Claim Center, 2306 Leary Lane, Suite 400, Victoria.
What time can you cash lottery tickets in Texas?
Any Texas Lottery retailer cashes prizes up to $599 whenever it's open. The Texas Lottery claim centers are open Mon–Fri, 8:00 AM–5:00 PM.
What should I do if I win the Texas Lottery?
Sign your ticket and keep it safe, then claim it within 180 days of the drawing. Under $600: Any lottery retailer, any claim center, by mail or Texas Lottery Headquarters (Austin Claim Center). $600 to $2.5 million: Any claim center, by mail or Texas Lottery Headquarters (Austin Claim Center). Over $2.5 million to $5 million: Any claim center, by mail or Texas Lottery Headquarters (Austin Claim Center). Over $5 million: Texas Lottery Headquarters (Austin Claim Center). From $600, bring your signed ticket, ID and a completed claim form.
How long do you have to claim a Texas Lottery prize?
180 days after the drawing.
Do Texas Lottery tickets expire?
Yes. A winning ticket must be claimed within 180 days of the drawing, or the prize can no longer be paid.
What do I need to claim a Texas Lottery prize?
At a store, a prize up to $599 needs just the signed ticket. From $600: The original winning ticket, signed; A current photo ID, such as a state driver's license or ID card, a U.S. military ID or a passport. A temporary or expired ID, or a birth certificate, works with a second document from the lottery's list; Proof of your Social Security or tax ID number, such as your Social Security card, a recent pay stub or W-2, in the same name as your ID; A completed claim form, from a retailer, by request from the lottery, or printed from the Web Claim Form; For a claim by a trust, partnership or company, its federal employer ID number and the documents that set it up.
Do I need an appointment at a Texas Lottery claim center?
No. Claim Centers take walk-ins during office hours.
Can I claim a Texas Lottery prize by mail?
Yes, prizes up to $5 million. Mail the signed ticket, with any copies the Texas Lottery asks for, to Texas Lottery, ATTN: Austin Claim Center, PO Box 16600, Austin, TX 78761-6600. Prizes from $600 also need a completed claim form.
How long does it take to get Texas Lottery winnings?
Claims at a claim center are paid once the ticket is validated. Mailed claims take up to 4 weeks, and app claims are paid by Zelle, more slowly when sent between 10 p.m. and 2 a.m.
Can you claim lottery winnings anonymously in Texas?
Yes, for prizes of $1 million or more. Smaller prizes' winners are public record.
Can I claim a Texas Lottery prize online?
For some prizes, yes: prizes from $600 to $5,000 can be claimed in the Texas Lottery app: scan the ticket with Check My Ticket, sign in, and the prize is paid to you by Zelle. Otherwise, claim in person or by mail.
What is the Texas Lottery phone number?
800-375-6886 for customer service. Texas Lottery Headquarters (Austin Claim Center): 512-344-5252.
Where is Texas Lottery headquarters?
Texas Lottery Headquarters (Austin Claim Center) is at 1801 Congress Avenue, Austin, TX 78701, open Mon–Fri, 8:00 AM–5:00 PM. Call 512-344-5252.
Are lottery winnings taxed in Texas?
Texas doesn't tax lottery winnings, but federal income tax applies. 24% federal tax is withheld from prizes over $5,000.
Still have questions? Email our support team
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