How to Claim Iowa (IA)
    Lottery Prizes

    Claim an Iowa Lottery prize $600 or less at any retailer, a regional office or the Iowa Lottery Main Office in Clive, over $600 to $250,000 at a regional office or the Iowa Lottery Main Office in Clive and over $250,000 at the Iowa Lottery Main Office in Clive, within 180 days of the drawing. Pick 3 and Pick 4 prizes have 90 days. Prizes up to $250,000 can be claimed by mail.

    Where to Cash a Winning Ticket

    Where you can cash an Iowa Lottery prize depends on how much it is.

    1. Up to $600
      Signed ticket at a store
      • Any lottery retailer
      • Any regional office
      • Iowa Lottery Main Office
      • By mail
    2. $601–$250K
      Claim form and ID
      • Any regional office
      • Iowa Lottery Main Office
      • By mail
    3. Over $250K
      Claim form and ID
      • Iowa Lottery Main Office
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    Good to Know

    Claim deadline 

    180 days after the drawing

    Pick 3 and Pick 4 prizes have 90 days. Take a jackpot's cash option within 60 days of claiming the prize.

    When you're paid 

    Prizes claimed at a lottery office are usually paid by check the same day, about 45 minutes after you walk in.

    Claim by mail 

    Up to $250,000

    Iowa Lottery, 13001 University Ave, Clive, IA 50325-8225

    Taxes on winnings 

    24% federal withheld over $5,000

    3.8% state tax; 3.8% withheld over $600. See your take-home

    Can you stay anonymous? 

    No, winners are public

    Iowa Lottery phone number 

    515-725-7900

    Customer service

    Iowa Lottery Claim Forms

    Over $600, bring your signed ticket, ID and a completed claim form.

    Full checklist (5 items)
    • The original winning ticket, with your name and address filled in on the back and signed. A parent or guardian also signs for a winner who is a minor
    • For a prize of $100 or more, a completed Winner Claim Form and IRS Form W-9, or Form W-8BEN if you aren't a U.S. citizen
    • For a prize of more than $600, a valid government-issued photo ID, such as a driver's license, state ID, military ID, passport or permanent resident card. Send a legible copy if you claim by mail
    • If you aren't a U.S. citizen, a copy of a government-issued photo ID from your country of citizenship. A permanent resident brings their Permanent Resident Card or Social Security card, or more tax may be withheld
    • For a group claim, IRS Form 5754 listing everyone who shares the prize

    Iowa Lottery Regional Offices

    Bring your ticket, claim form and ID.

    • Iowa Lottery Main Office

      13001 University Ave, Clive, IA 50325-8225
      Hours: Mon–Fri, 8:00 AM–4:00 PMPhone: 515-725-7900
    • Cedar Rapids Regional Office

      2345 Blairs Ferry Rd NE, Cedar Rapids, IA 52402-1918
      Hours: Mon–Fri, 8:00 AM–4:00 PMPhone: 319-395-9313
    • Mason City Regional Office

      2900 4th St SW, Mason City, IA 50401-1531
      Hours: Mon–Fri, 8:00 AM–4:00 PMPhone: 641-424-6011
    • Storm Lake Regional Office

      822 Flindt Dr, Storm Lake, IA 50588-3205
      Hours: Mon–Fri, 8:00 AM–4:00 PMPhone: 712-732-6662

    More Claim Rules

    Prizes over $250,000
    A prize over $250,000 is claimed in person at the Iowa Lottery's main office in Des Moines. Winners are strongly encouraged to make an appointment first.
    Debts owed
    Iowa law requires the lottery to take any debts a winner owes to government agencies out of a prize before paying it. The winner gets what's left.
    Cash or annuity
    A jackpot winner has 60 days after claiming to choose cash or the annuity, and the choice is final. With no choice made in that time, a Powerball, Mega Millions or Lotto America jackpot is paid as an annuity.
    Group wins
    A group can be paid through one person or an entity such as a trust. One person signs the ticket for the group, says on the Winner Claim Form that they're claiming for others, and files IRS Form 5754 listing every winner's address and tax ID, so the prize and the tax withheld are split correctly. The lottery suggests not signing the ticket until the group has decided how to claim it.
    Winners under 21
    You must be 21 to buy a ticket, but someone younger can win and claim a prize on a ticket a buyer 21 or older gave them. A parent or guardian also signs the ticket, and the claim form, for a winner who is a minor.
    Disputed tickets
    If a retailer's terminal rejects your ticket or the retailer disputes your claim, you can send the claim to the Iowa Lottery to review.

    Reviewed by Bishop Woosley, former Director of the Arkansas Scholarship Lottery and NASPL President.

    You can't change the lottery's odds.
    You can pick better scratch-offs.

    The best Iowa scratch-offs right now have up to x53.7 better jackpot odds for $50K to $500K+ jackpots.

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    More Iowa Lottery Help

    Check your numbers, the best scratch-offs, and claiming in other states.

    Frequently Asked Questions

    Answers about the Iowa Lottery

    Where can I claim lottery winnings in Iowa?
    $600 or less: Any lottery retailer, any regional office, Iowa Lottery Main Office or by mail. Over $600 to $250,000: Any regional office, Iowa Lottery Main Office or by mail. Over $250,000: Iowa Lottery Main Office.
    Where can I cash a $1,000 lottery ticket in Iowa?
    Not at a store: Iowa Lottery retailers pay prizes up to $600. Over $600 to $250,000: Any regional office, Iowa Lottery Main Office or by mail.
    Where are the Iowa Lottery regional offices?
    Iowa Lottery Main Office, 13001 University Ave, Clive; Cedar Rapids Regional Office, 2345 Blairs Ferry Rd NE, Cedar Rapids; Mason City Regional Office, 2900 4th St SW, Mason City; Storm Lake Regional Office, 822 Flindt Dr, Storm Lake.
    What time can you cash lottery tickets in Iowa?
    Any Iowa Lottery retailer cashes prizes up to $600 whenever it's open. The Iowa Lottery regional offices are open Mon–Fri, 8:00 AM–4:00 PM.
    What should I do if I win the Iowa Lottery?
    Sign your ticket and keep it safe, then claim it within 180 days of the drawing. Pick 3 and Pick 4 prizes have 90 days. $600 or less: Any lottery retailer, any regional office, Iowa Lottery Main Office or by mail. Over $600 to $250,000: Any regional office, Iowa Lottery Main Office or by mail. Over $250,000: Iowa Lottery Main Office. Over $600, bring your signed ticket, ID and a completed claim form.
    How long do you have to claim an Iowa Lottery prize?
    180 days after the drawing. Pick 3 and Pick 4 prizes have 90 days. A jackpot's cash option must be chosen within 60 days of claiming the prize.
    Do Iowa Lottery tickets expire?
    Yes. A winning ticket must be claimed within 180 days of the drawing, or the prize can no longer be paid. Pick 3 and Pick 4 prizes have 90 days.
    What do I need to claim an Iowa Lottery prize?
    At a store, a prize up to $600 needs just the signed ticket. Over $600: The original winning ticket, with your name and address filled in on the back and signed. A parent or guardian also signs for a winner who is a minor; For a prize of $100 or more, a completed Winner Claim Form and IRS Form W-9, or Form W-8BEN if you aren't a U.S. citizen; For a prize of more than $600, a valid government-issued photo ID, such as a driver's license, state ID, military ID, passport or permanent resident card. Send a legible copy if you claim by mail; If you aren't a U.S. citizen, a copy of a government-issued photo ID from your country of citizenship. A permanent resident brings their Permanent Resident Card or Social Security card, or more tax may be withheld; For a group claim, IRS Form 5754 listing everyone who shares the prize.
    Can I claim an Iowa Lottery prize by mail?
    Yes, prizes up to $250,000. Mail the signed ticket, with any copies the Iowa Lottery asks for, to Iowa Lottery, 13001 University Ave, Clive, IA 50325-8225. Prizes from $100 also need a completed claim form.
    How long does it take to get Iowa Lottery winnings?
    Prizes claimed at a lottery office are usually paid by check the same day, about 45 minutes after you walk in. Powerball, Mega Millions, Lotto America, Millionaire for Life and Powerball Xs & Os jackpots are paid about two weeks after you turn in the ticket, once the other lotteries send their shares.
    Can you claim lottery winnings anonymously in Iowa?
    No. Iowa Lottery winners are public record.
    Can I claim an Iowa Lottery prize online?
    No. Claim in person or by mail.
    What is the Iowa Lottery phone number?
    515-725-7900 for customer service.
    Where can I claim an Iowa Lottery prize in person?
    The Iowa Lottery Main Office is at 13001 University Ave, Clive, IA 50325-8225, open Mon–Fri, 8:00 AM–4:00 PM. Call 515-725-7900.
    Are lottery winnings taxed in Iowa?
    Iowa taxes lottery winnings at 3.8%, and federal income tax applies too. 3.8% state tax is withheld from prizes over $600, plus 24% federal tax from prizes over $5,000.

    Still have questions? Email our support team

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