How to Claim Puerto Rico (PR)
Lottery Prizes

$1,200 or less: Any lottery retailer, any claim center, any participating Hacienda collection office or Lotería Electrónica Central Office. Over $1,200 to $25,000: Any claim center, any participating Hacienda collection office or Lotería Electrónica Central Office. Over $25,000: Lotería Electrónica Central Office.

At any Puerto Rico Lottery retailer: stores pay prizes up to $1,200.

Lotería Electrónica Central Office, Edificio Fundación Ángel Ramos, 383 Avenida F.D. Roosevelt, Suite 110, San Juan; Centro de Cambio de Camuy, 485 Calle Amador Brall, Camuy; Centro de Cambio de Caguas, Centro Gubernamental, Calle Acosta at Calle Rafael Cordero, Caguas; Centro de Cambio de Humacao, Centro Gubernamental, Calle Cruz Estela, Suite 5, Humacao; Centro de Cambio de Mayagüez, Centro Gubernamental, 50 Calle Nenadich, 1st Floor, Mayagüez; Centro de Cambio de Ponce, 6 Calle Unión, Ponce; Centro de Cambio de San Juan, 139 Avenida Carlos Chardón, San Juan.

Any Puerto Rico Lottery retailer cashes prizes up to $1,200 whenever it's open. The Puerto Rico Lottery claim centers are open Mon–Fri, 8:00 AM–3:30 PM, except the Lotería Electrónica Central Office, Mon–Fri, 8:30 AM–4:30 PM.

Sign your ticket and keep it safe, then claim it within 180 days of the drawing. $1,200 or less: Any lottery retailer, any claim center, any participating Hacienda collection office or Lotería Electrónica Central Office. Over $1,200 to $25,000: Any claim center, any participating Hacienda collection office or Lotería Electrónica Central Office. Over $25,000: Lotería Electrónica Central Office. Over $800, bring your signed ticket and ID.

180 days after the drawing. A jackpot's cash option must be chosen within 60 days of claiming the prize.

Yes. A winning ticket must be claimed within 180 days of the drawing, or the prize can no longer be paid.

At a store, a prize up to $800 needs just the signed ticket. Over $800: The original winning ticket. It's a bearer ticket, so whoever presents it is paid; For a prize over $800, a valid ID, and any other information the lottery asks for.

Lottery retailers pay prizes up to $1,200 on the spot, in cash or by check, once they've checked your ticket. Larger prizes are paid by check, made out to the person who presents the ticket, and a jackpot winner can ask for a bank transfer instead.

Yes.

No. Claim in person.

787-250-8150 for customer service.

The Lotería Electrónica Central Office is at Edificio Fundación Ángel Ramos, 383 Avenida F.D. Roosevelt, Suite 110, San Juan, PR 00918-2143, open Mon–Fri, 8:30 AM–4:30 PM. Call 787-250-8150.

Puerto Rico taxes lottery winnings at up to 20% on prizes over $10,000, and federal income tax applies too. 5% state tax is withheld from prizes over $10,000, rising to 10% state tax from prizes over $25,000.