How to Claim West Virginia (WV)
    Lottery Prizes

    Claim a West Virginia Lottery prize $600 or less at any retailer, a Super Casher, a regional office or West Virginia Lottery Headquarters in Charleston, over $600 to $5,000 at a Super Casher, a regional office or West Virginia Lottery Headquarters in Charleston, over $5,000 to $999,999 at a regional office or West Virginia Lottery Headquarters in Charleston and $1 million or more at West Virginia Lottery Headquarters in Charleston, within 180 days of the drawing. Prizes up to $999,999 can be claimed by mail.

    Where to Cash a Winning Ticket

    Where you can cash a West Virginia Lottery prize depends on how much it is.

    1. Up to $600
      Signed ticket at a store
      • Any lottery retailer
      • Any Super Casher
      • Any regional office
      • West Virginia Lottery Headquarters
      • By mail
    2. $601–$5K
      Claim form and ID
      • Any Super Casher
      • Any regional office
      • West Virginia Lottery Headquarters
      • By mail
    3. $5,001–$999,999
      Claim form and ID
      • Any regional office
      • West Virginia Lottery Headquarters
      • By mail
    4. $1M+
      Claim form and ID
      • West Virginia Lottery Headquarters
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    Good to Know

    Claim deadline 

    180 days after the drawing

    Take a jackpot's cash option within 60 days of claiming the prize.

    When you're paid 

    Retailers pay prizes up to $600 once the drawing is finalized, which can take an hour or more after it.

    Claim by mail 

    Up to $999,999

    WV Lottery, PO BOX 2913, Charleston, WV 25330

    Taxes on winnings 

    24% federal withheld over $5,000

    State tax up to 4.58%; 4.58% withheld over $5,000. See your take-home

    Can you stay anonymous? 

    Yes, from $1 million

    West Virginia Lottery phone number 

    800-982-2274

    Customer service

    West Virginia Lottery Claim Forms

    Over $600, bring your signed ticket, ID and a completed claim form.

    Full checklist (4 items)
    • The original winning ticket, signed on the back. The ticket is needed, not the play slip
    • A completed and signed WV Lottery Claim Form, for a prize over $600 or any claim at the Lottery or by mail
    • Photo ID showing your name, signature and age, such as a driver's license or state ID. Send a copy if you claim by mail
    • For a prize over $600, your Social Security card. Send a copy if you claim by mail

    West Virginia Lottery Regional Offices

    Bring your ticket, claim form and ID.

    • West Virginia Lottery Headquarters

      900 Pennsylvania Ave, Charleston, WV 25302
      Hours: Mon–Fri, 8:00 AM–4:30 PMPhone: 800-982-2274
    • Weirton Regional Office

      100 Municipal Plaza, Suite 500, Weirton, WV 26062
      Hours: Mon–Fri, 8:00 AM–4:30 PMPhone: 304-748-1560

    More Claim Rules

    Debts owed to the state
    Before paying a prize of more than $600, the lottery checks for unpaid child support and back state taxes, and pays them out of the prize first.
    Your name
    Winners of a draw game prize of $1 million or more can ask to keep their name, contact details and likeness private. Ask the Lottery Director in writing, by email to anon@wvlottery.com, or in person at Headquarters. In a lottery pool, only members whose own share is $1 million or more can stay anonymous. Other winners are public and listed in the winner database on wvlottery.com.
    Prizes won online
    Prizes on tickets bought online with iPLAY are claimed online up to $24,999.99. Under $600 they go straight into your account; from $600.01, you're asked to claim online when you sign in. From $25,000, start the claim online, wait for instructions, usually 2 to 5 business days, then claim in person at Lottery Headquarters in Charleston.
    Super Casher
    The Super Casher at 750 Hollywood Drive in Charles Town, phone 800-795-7001, pays prizes up to $5,000.
    Cash or yearly payments
    Powerball and Mega Millions jackpot winners have 60 days from claiming to choose cash or yearly payments. Millionaire for Life top and second prize winners make a final choice between cash and yearly payments within 60 days of becoming entitled to the prize.
    Claiming by mail
    A mailed ticket must reach Lottery Headquarters within 180 days of the drawing: a postmark doesn't count. The lottery isn't responsible for lost or misdirected mail.
    Multi-draw tickets
    A winning multi-draw ticket with drawings left is paid, and you get an exchange ticket for the drawings left.
    Group wins
    A claim is entered in one person's name, so a group, family or club sharing a ticket names one person to claim it. Winners can say how a prize is shared when they claim it, with some restrictions.

    Reviewed by Bishop Woosley, former Director of the Arkansas Scholarship Lottery and NASPL President.

    You can't change the lottery's odds.
    You can pick better scratch-offs.

    The best West Virginia scratch-offs right now have up to x91.3 better big prize odds for $100 to $10K+ prizes.

    • Every West Virginia scratch-off ranked by today's odds
    • The best tickets for your budget and the prize you want
    • A free app, built on official West Virginia Lottery data
    The ScratchOdds app: today's best scratch-offs and the goal picker

    More West Virginia Lottery Help

    Check your numbers, the best scratch-offs, and claiming in other states.

    Frequently Asked Questions

    Answers about the West Virginia Lottery

    Where can I claim lottery winnings in West Virginia?
    $600 or less: Any lottery retailer, any Super Casher, any regional office, West Virginia Lottery Headquarters or by mail. Over $600 to $5,000: Any Super Casher, any regional office, West Virginia Lottery Headquarters or by mail. Over $5,000 to $999,999: Any regional office, West Virginia Lottery Headquarters or by mail. $1 million or more: West Virginia Lottery Headquarters.
    Where can I cash a $1,000 lottery ticket in West Virginia?
    Not at most stores: West Virginia Lottery retailers pay prizes up to $600. Over $600 to $5,000: Any Super Casher, any regional office, West Virginia Lottery Headquarters or by mail.
    Where are the West Virginia Lottery regional offices?
    West Virginia Lottery Headquarters, 900 Pennsylvania Ave, Charleston; Weirton Regional Office, 100 Municipal Plaza, Suite 500, Weirton. Super Cashers also pay prizes up to $5,000.
    What time can you cash lottery tickets in West Virginia?
    Any West Virginia Lottery retailer cashes prizes up to $600 whenever it's open. The West Virginia Lottery regional offices are open Mon–Fri, 8:00 AM–4:30 PM.
    What should I do if I win the West Virginia Lottery?
    Sign your ticket and keep it safe, then claim it within 180 days of the drawing. $600 or less: Any lottery retailer, any Super Casher, any regional office, West Virginia Lottery Headquarters or by mail. Over $600 to $5,000: Any Super Casher, any regional office, West Virginia Lottery Headquarters or by mail. Over $5,000 to $999,999: Any regional office, West Virginia Lottery Headquarters or by mail. $1 million or more: West Virginia Lottery Headquarters. Over $600, bring your signed ticket, ID and a completed claim form.
    How long do you have to claim a West Virginia Lottery prize?
    180 days after the drawing. A jackpot's cash option must be chosen within 60 days of claiming the prize.
    Do West Virginia Lottery tickets expire?
    Yes. A winning ticket must be claimed within 180 days of the drawing, or the prize can no longer be paid.
    What do I need to claim a West Virginia Lottery prize?
    At a store, a prize up to $600 needs just the signed ticket. Over $600: The original winning ticket, signed on the back. The ticket is needed, not the play slip; A completed and signed WV Lottery Claim Form, for a prize over $600 or any claim at the Lottery or by mail; Photo ID showing your name, signature and age, such as a driver's license or state ID. Send a copy if you claim by mail; For a prize over $600, your Social Security card. Send a copy if you claim by mail.
    Can I claim a West Virginia Lottery prize by mail?
    Yes, prizes up to $999,999. Mail the signed ticket, with any copies the West Virginia Lottery asks for, to WV Lottery, PO BOX 2913, Charleston, WV 25330. Prizes over $600 also need a completed claim form.
    How long does it take to get West Virginia Lottery winnings?
    Retailers pay prizes up to $600 once the drawing is finalized, which can take an hour or more after it. For a claim at the Lottery or by mail, it pays by check, bank transfer or a credit to your iPLAY account once it validates the ticket and claim.
    Can you claim lottery winnings anonymously in West Virginia?
    Yes, for prizes of $1 million or more. Smaller prizes' winners are public record.
    Can I claim a West Virginia Lottery prize online?
    For some prizes, yes: prizes on tickets bought online with iPLAY are claimed online up to $24,999.99. Otherwise, claim in person or by mail.
    What is the West Virginia Lottery phone number?
    800-982-2274 for customer service.
    Where is West Virginia Lottery headquarters?
    West Virginia Lottery Headquarters is at 900 Pennsylvania Ave, Charleston, WV 25302, open Mon–Fri, 8:00 AM–4:30 PM. Call 800-982-2274.
    Are lottery winnings taxed in West Virginia?
    West Virginia taxes lottery winnings at up to 4.58%, and federal income tax applies too. 24% federal and 4.58% state tax are withheld from prizes over $5,000.

    Still have questions? Email our support team

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