How to Claim New Mexico (NM)
    Lottery Prizes

    Claim a New Mexico Lottery prize $600 or less at any retailer and over $600 at New Mexico Lottery Headquarters in Albuquerque, within 90 days of the drawing. Prizes up to $99,999 can be claimed by mail.

    Where to Cash a Winning Ticket

    Where you can cash a New Mexico Lottery prize depends on how much it is.

    1. Up to $600
      Signed ticket at a store
      • Any lottery retailer
      • By mail
    2. $601–$99,999
      Claim form and ID
      • New Mexico Lottery Headquarters
      • By mail
    3. $100K+
      Claim form and ID
      • New Mexico Lottery Headquarters
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    Good to Know

    Claim deadline 

    90 days after the drawing

    Take a jackpot's cash option within 60 days of claiming the prize.

    When you're paid 

    Any New Mexico Lottery retailer can pay a prize of $600 or less.

    Claim by mail 

    Up to $99,999

    New Mexico Lottery, P.O. Box 93190, Albuquerque, NM 87199-3190

    Taxes on winnings 

    24% federal withheld over $5,000

    State tax up to 5.9%; 6% withheld over $5,000. See your take-home

    Can you stay anonymous? 

    Not by law

    New Mexico's public records law requires the lottery to release a winner's name, city and prize amount when asked, and the lottery can publish them on its website and in news releases.

    New Mexico Lottery phone number 

    505-342-7600

    Customer service

    New Mexico Lottery Claim Forms

    Over $600, bring your signed ticket, ID and a completed claim form.

    Full checklist (5 items)
    • The original winning ticket, signed, with your name, address and phone number printed on the back
    • For a prize over $600, a completed and signed claim form. The signature must match the one on the ticket, and the form asks for your Social Security number
    • An ID. Send a copy of it with a claim by mail
    • If several people share the ticket, a claim form from each, unless one has power of attorney to sign for the others
    • For a deceased winner's estate, the personal representative's letter of administration

    New Mexico Lottery Headquarters

    Bring your ticket, claim form and ID.

    • New Mexico Lottery Headquarters

      4511 Osuna Rd. NE, Albuquerque, NM 87109
      Hours: Mon–Fri, 8:30 AM–4:30 PMPhone: 505-342-7600

    More Claim Rules

    Claim deadline
    Every draw game prize must be claimed within 90 days of the drawing, or on the next business day if the lottery is closed on the 90th day. A ticket sent by mail must reach the lottery within that time.
    Debts owed to the state
    Before paying a prize over $600, the lottery checks for debts collected by the New Mexico Human Services Department, such as child support. The department can put a lien on the prize for what's owed, and the lottery holds that amount for up to 90 days.
    Your name
    New Mexico's public records law requires the lottery to release a winner's name, city and prize amount when asked, and the lottery can publish them on its website and in news releases. You don't have to have your photo taken. A winner can ask in writing, when claiming, to stay anonymous for security reasons, and the lottery decides.
    Cash or yearly payments
    A Powerball, Mega Millions or Lotto America jackpot winner has 60 days after claiming the prize to choose cash or yearly payments, and is paid yearly without a choice. The choice can't be changed. A jackpot share with a cash value of up to $2 million for Powerball, $1 million for Mega Millions or $250,000 for Lotto America is paid at once.
    Group wins
    If several people sign a winning ticket, the prize is split in the shares they agree on in writing before it's paid. Each of them fills in a claim form, unless one has power of attorney to sign for the others.
    Exchange tickets
    If you cash a prize on a Multi-Draw ticket before its last drawing, you get an exchange ticket for the drawings left.

    Reviewed by Bishop Woosley, former Director of the Arkansas Scholarship Lottery and NASPL President.

    You can't change the lottery's odds.
    You can pick better scratch-offs.

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    More New Mexico Lottery Help

    Check your numbers, the best scratch-offs, and claiming in other states.

    Frequently Asked Questions

    Answers about the New Mexico Lottery

    Where can I claim lottery winnings in New Mexico?
    $600 or less: Any lottery retailer or by mail. Over $600 to $99,999: New Mexico Lottery Headquarters or by mail. $100,000 or more: New Mexico Lottery Headquarters.
    Where can I cash a $1,000 lottery ticket in New Mexico?
    Not at a store: New Mexico Lottery retailers pay prizes up to $600. Over $600 to $99,999: New Mexico Lottery Headquarters or by mail.
    What time can you cash lottery tickets in New Mexico?
    Any New Mexico Lottery retailer cashes prizes up to $600 whenever it's open. New Mexico Lottery Headquarters is open Mon–Fri, 8:30 AM–4:30 PM.
    What should I do if I win the New Mexico Lottery?
    Sign your ticket and keep it safe, then claim it within 90 days of the drawing. $600 or less: Any lottery retailer or by mail. Over $600 to $99,999: New Mexico Lottery Headquarters or by mail. $100,000 or more: New Mexico Lottery Headquarters. Over $600, bring your signed ticket, ID and a completed claim form.
    How long do you have to claim a New Mexico Lottery prize?
    90 days after the drawing. A jackpot's cash option must be chosen within 60 days of claiming the prize.
    Do New Mexico Lottery tickets expire?
    Yes. A winning ticket must be claimed within 90 days of the drawing, or the prize can no longer be paid.
    What do I need to claim a New Mexico Lottery prize?
    At a store, a prize up to $600 needs just the signed ticket. Over $600: The original winning ticket, signed, with your name, address and phone number printed on the back; For a prize over $600, a completed and signed claim form. The signature must match the one on the ticket, and the form asks for your Social Security number; An ID. Send a copy of it with a claim by mail; If several people share the ticket, a claim form from each, unless one has power of attorney to sign for the others; For a deceased winner's estate, the personal representative's letter of administration.
    Can I claim a New Mexico Lottery prize by mail?
    Yes, prizes up to $99,999. Mail the signed ticket, with any copies the New Mexico Lottery asks for, to New Mexico Lottery, P.O. Box 93190, Albuquerque, NM 87199-3190. Prizes over $600 also need a completed claim form.
    How long does it take to get New Mexico Lottery winnings?
    Any New Mexico Lottery retailer can pay a prize of $600 or less. Payment of a prize of $1 million or more can take three weeks or more from when the ticket is validated.
    Can you claim lottery winnings anonymously in New Mexico?
    Not by law. New Mexico's public records law requires the lottery to release a winner's name, city and prize amount when asked, and the lottery can publish them on its website and in news releases. You don't have to have your photo taken. A winner can ask in writing, when claiming, to stay anonymous for security reasons, and the lottery decides.
    Can I claim a New Mexico Lottery prize online?
    No. Claim in person or by mail.
    What is the New Mexico Lottery phone number?
    505-342-7600 for customer service.
    Where is New Mexico Lottery headquarters?
    New Mexico Lottery Headquarters is at 4511 Osuna Rd. NE, Albuquerque, NM 87109, open Mon–Fri, 8:30 AM–4:30 PM. Call 505-342-7600.
    Are lottery winnings taxed in New Mexico?
    New Mexico taxes lottery winnings at up to 5.9%, and federal income tax applies too. 24% federal and 6% state tax are withheld from prizes over $5,000.

    Still have questions? Email our support team

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